Regional, State, and Federal Agencies

Many local and regional organizations provide informational websites to help you plan and prepare for disasters. A selection of these resources is available below.

Metropolitan Transit Authority (METRO)
Route Information and Customer Service 713.635.4000 @metrohouston
METRO Lift 713.225.0119
METRO Police 713.224.COPS (2677)
Regional, State, and Federal Agencies  
Texas Consumer Protection 800.621.0508 consumer-protection
Harris County Area Agency On Aging 832.393.4301
Department of Aging and Disability Services (DADS) 512.438.3011 855.937.2372
Texas Health and Human Services (HHS) 512.424.6500
Texas Department of Transportation – Houston District  713.881.3106
@txdot or @txdothoustonpio 
National Weather Service Houston/Galveston 281.337.5074
FEMA Disaster Assistance 800.621.FEMA (3362)
Centers for Disease Control and Prevention (CDC) 800.CDC.INFO (800.232.4636)
National Flood Insurance Program 888.379.9531
Report Suspicious Activity Emergency: 9-1-1 Non-Emergency: 855.i.Watch.4 (855.492.8244)
CenterPoint Energy Electric: 800.332.7143 Gas: 800.752.8036
Entergy 800.9.OUTAGE (800.968.8243)
Texas New Mexico Power 888.866.7456
Service Agencies  
American Red Cross of Greater Houston 866.526.8300
Poison Control 800.222.1222
Salvation Army Greater Houston Area Command 713.752.0677
2-1-1 Texas/United Way Helpline 2-1-1 or 877.541.7905
 Disaster Distress Helpline  800.985.5990
 Web Resources  
 Together Against the Weather  Hurricane Preparedness for Persons with Access and Functional Needs
 Flood Warning System Monitor Stream Gauges and Rainfall Levels
 Flood Education Mapping Tool  Find Flood Risk for your Area
 Houston TranStar  Map of Current Traffic Conditions
 Drive Texas  Online portal from Texas Department of Transportation
 FEMA Ready  National Disaster Preparedness Campaign




Emergency Plan Checklist

Sit down together and decide how you will get in contact with each other, where you will go, and what you will do in an emergency.


Disaster Preparedness Guide

The Disaster Preparedness Guide will help you be better prepared for the next big disaster. Thank you for taking the first step.

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